2 Major VoIP Exploits You Need To Be Aware Of

In recent months with COVID-19 and the entire bustle of the pandemic, one thing remains certain – hackers have been extremely busy when it comes to VoIP exploits! There have been more cyberattacks with this pandemic than there have been in a very long time. And that is a big concern. But what’s even worse, they’re not simply just hacking and scamming people by email and viruses – they’re learning new ways to attack unpatched systems, software, and even VoIP phones. Are you at risk of a VoIP exploit if you are an Infinity DataTel valued customer? What are you supposed to do if you are at risk? Fortunately, we’ve got the answers for you!

 

The VoIP Exploits Are Rampant

 

More than 1,200 companies worldwide have gotten hit by a cyber attacking ring that’s using VoIP exploits in (voice over internet protocol) accounts everywhere. They’re stealing the data and then turning around and selling the access to people to compromise company information, personnel information, and even customer info.

 

How does this happen? Well, what they’re doing is pretending to give and dial premium-rate numbers that the attackers own – they’re conducting more and more exploits that include being able to mine cryptocurrency, listen to calls that are on the system, and even use the phone bases themselves as a way to intrude the customer further and hijack them.

 

The Primary VoIP Exploit

 

One of the major attacks that have occurred happened to the Sangoma and Asterisk VoIP phone systems that many businesses use. The exploit ends up gaining access without authenticating the attackers at all. What does this do? It allows them to completely control the VoIP phone system without being seen by whoever’s actually sitting at the device. Once this happens, it allows them to extract the data stored in the VoIP phones, and then they can use the system to make calls to phish for information from their victims. They also take these numbers and sell them to other cyber attackers who bid for them, causing a lot more trouble for the victims.

 

What Should I Do if I Have One of These Systems?

 

Fortunately, the companies with these devices are told to change their usernames and passwords on the VoIP systems. They can do this regularly to keep hackers on their toes. At the same time, they can see if there are security patches – many of the companies that have been affected can be quick to stop attacks, so they’re offering free patches for firmware and the phone software to combat these exploits.

 

Another thing you can do, though, is to make sure that your VoIP provider is a full-serviced MSP that can help you fix and stay safe from VoIP exploits and other problems before they happen. You may also want to consider purchasing a new device of a different brand like YeaLink – our primary brand of VoIP office phones that you get when you sign up for service with us.

All of Infinity DataTel’s phones are extremely safe and very popular. They offer a lot of services and features that even the more popular brands of VoIP phones offer. And we take pride in what we do and making sure that our customers have the most secure experience possible. When you get a phone system, you can get ahold of us, and we’ll set it up and even take care of making sure that they’re updated so that exploits like this can’t happen at your place of business.

 

The best local IT support team offers a plethora of features. Working with a local company allows you to place service calls and expect a speedy response, just in case, on a rare occasion, you’re someone who has fallen victim to a cyberattack. More importantly, Infinity DataTel offers some extensive protection from cyberattacks as well, with premium services to defend against viruses, ransomware attacks, and much more. Don’t let your phone system get compromised because this can end up destroying your business.