When it comes to having the best VoIP software installed on your phones, one may wonder where they can start. In 2006 when the internet was booming and online markets began to thrive, there was a lot of competition in the digital voice over IP marketplace. From internet providers offering their VoIP services all the way down to the notorious MagicJack. One more emerged out of the woodworks through – 3CX.
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Bringing the New VoIP Phones
In 2006, 3CX started as a free IP PBX product, and over time it evolved from just serving the Microsoft Windows environment. Then in 2007, the commercial project came out, and people were raving about it. And for a good reason. Over the years, they have evolved into bringing a quality IP solution to multiple platforms, and they even have clients on Android and iOS so that you can use it in conjunction with the office phones with the same accounts on them. This was big news; it allowed people to take their VoIP service with them on the go and have automatic call forwarding.
The 3CX app is available on both Android and iOS, making it a double threat.
What Can You Get with 3CX?
They offer numerous platforms, from cloud-based systems down to actual systems and installations you can place on-site (at your business) by using the best VoIP solution possible. You can have your SIP trunk and get exceptional customer support should you have any problem. Because of the system’s use, it’s very intuitive and ingenious in its design to be a budget voice-over IP system.
Who Can Benefit from 3CX?
Most businesses are considered to be small businesses unless they’re humongous corporations. However, even if you own a tiny local business, you can significantly benefit from one of these systems because they offer the most compatibility and functionality you can find with competing VoIP services. Almost everyone uses these systems, and their pricing is extremely affordable. If you’re one of those worried about finances, even the IRS states that you can always net excellent savings by calculating those into your business tax budget for your company as long as the VoIP service is only for your business. If you only make up to 8 SIM calls.
Using 3CX will save you money over traditional PBX systems allowing you to use those funds however you see fit.
How Does It Work?
When you have a 3CX system, it routes to your voice-over IP phones throughout the office. You have one computer or server act as an IP PBX, and then on corporate networks, it goes straight to the USB phones or IP phone systems. If you’re using a VoIP dedicated gateway (a separate router), it will go straight from your router to your PSTN network and out to your phones.
Using a cloud-based service, you can get the service to go through your router to the internet and then into your SIP user phone system. Otherwise, if you have a VoIP provider that can install quality phones and systems, you’ll have it connected from the internet to your PSTN connection and, ultimately, your phone.
How About That Design?
The design of the 3CX system is stunning and sleek. The dashboard offers a slew of information, but all of it is nicely put, and it is incredibly customizable. It allows you to schedule calls accordingly, look at chat logs, call history, and even see the event logs.
You can see everything, including phones, IP blacklists, and more on your dashboard, including IP trunk information.
With Yealink’s new video phones, you can use 3CX WebMeeting without using your computer screen.
By upgrading your PBX to 3CX voice solutions, you can end all restrictions. You’ll have the ability to take your extension wherever you go. Your office line will always be with you. As a result, your voice solutions will no longer be limited.
Voice Solutions On The Go
Whether you are outside the office for a business trip, on a leisure trip, or just running errands in your car, 3CX allows you to stay connected. By staying connected, you can continue being available for your customers with the same office extension.
This call center is using 3CX software to route all their calls in an easy-to-use interface.
Need to get in touch with John from accounting? You can see the presence of your colleagues and call or chat with them from anywhere. As long as they have an internet connection, 3CX will work. John could be in the middle of a jungle, and as long as he has an internet signal, he can be reached.
Do you want to be left alone? Or maybe you want people to know you’d like to receive calls? Set your status to available, away, or out of the office from the convenience of your smartphone. It’s super easy and takes seconds to do. Your colleagues will know when to call and when not to. 3CX eliminates telephone tag.
3CX empowers you to make and receive calls from your smartphone at no additional cost. With the 3CX app, the world is at your fingertips. At least the world that is connected to your phone. Once you install the app, open it, set your availability, and you’re ready to rock and roll.
Modern Convenience
Why waste time standing around the fax machine waiting for fax when you can use 3CX to send and receive faxes?
Waiting for faxes can be annoying. Why not receive them through VoIP? No need for a separate fax machine. Everything can be sent directly to your printer. It’s easy to set up, and it’s convenient for you. You’ll no longer have an old fax machine taking up precious space in your office, which is a definite win.
Looking to stay connected to the cloud?
With 3CX, you’ll be connected to information that matters, and you’ll have important information at your fingertips regardless of your location. For growing businesses that want to expand to multiple locations, you can use the same number at each location. With 3CX’s one number concept, you no longer must give out your mobile number, and you’re able to use your number at multiple locations, which is perfect for dodging unwanted sales and robocalls.
With 3CX software and HD VoIP, the people you call will think you’re in the same room as them.
Here we outline the advantages and disadvantages of both Voice Over Internet Protocol software systems, which can be used in combination with 3CX software. You be the judge as to which you think is better.
Proprietary Voice Over Internet Protocol
An Infinity DataTel programmed VoIP phone system running 3CX software offers the highest VoIP call quality nationwide!
- Probably the single most significant benefit of a proprietary system is that it offers a smooth user experience. The “look and feel” of the Voice Over Internet Protocol system remains consistent across compatible hardware and software applications. So, users know what to expect, even when implementing new devices and programs.
- You are required to purchase hardware through your vendor. Since all the software has (theoretically) been optimized to work with the specific Voice Over Internet Protocol system, technical support is streamlined. This can be both a positive and a negative. When things are working well, everything is fine and dandy. If issues can be quickly resolved, having a single point of contact is excellent. But if more complicated problems arise, a proprietary system doesn’t allow developer workarounds specific to your question. Leaving you at the mercy of a large corporation.
- The most significant disadvantage associated with proprietary VoIP systems is cost. After all, someone has to pay for marketing, sophisticated user interface design, and customer service. With that said, if customization isn’t crucial to your business applications, you may save a lot of time and headaches by going with an “off the shelf” product.
Open Source Voice Over Internet Protocol
Customization and cost are the two primary reasons most businesses choose open-source Voice Over Internet Protocol solutions. Nobody wants to pay more than they have to for phone services. If your company can save even 20% per month on VoIP services, it’s worth it to switch.
- With open-source software, you have root-level access to the entire system. This means you can make modifications, changes, and custom integrations with no additional system charges. With that being said, making an open-source system work efficiently and effectively means you’ll need someone (or a team) with a substantial amount of technical expertise to get your devices and integrated software components up and to run. This can require a higher upfront investment, but long-term savings can be significant.
- Open source means the software is free to use and allows for free modifications. Therefore, there are no licensing fees and no long-term contracts, and those savings can add up quickly.
Many people love the cloud-based service more than a lot of them simply because it is an all-in-one solution that is pretty hands-free when it comes to managing. Still, if your business is growing, you’ll want to have a quality installer set up your VoIP connection and provide you with some exceptional equipment.
Why 3CX is the Best?
You can see that with all of the features, it’s easy to see why 3CX became one of the most popular VoIP software companies in the world. If you have an installer that can help set it up at a reasonable price, you can get even more flexibility rather than having to deal with the cloud-managed stuff. There is a lot more security when you have Infinity DataTel set up your systems, and you can check out all of the best equipment that you can purchase in which they can install it on as well!