With the advancement of VoIP technology comes a positive impact on many industries. VoIP has also found its way into the hotel industry, where it continues to gain popularity with a wealth of features, benefits, and expanded functionality. Properties all over the world have been switching their hotel phones from PBX to VoIP hotel phones. From motels to huge resorts and anywhere in between, you’ll see VoIP hotel phones on your next visit.
VoIP Hotel Phones have changed a lot over the past decade or so. If you’re still using an old rotary or PBX phone, your customers are missing out.
As someone who travels a lot worldwide, I’ve seen a lot of hotel phones. Let me tell you, a lot of hotels don’t even think about their phones. I recently stayed in a 4-star hotel in Bangkok, and the room was gorgeous! Huge bed, big TV, separate shower, and soaking tub, but their phones were 20 years old. They looked so out of place. It was as if they remodeled the entire hotel, not sparing a baht, and they dropped the ball on the phones. You may overlook details like this, but I guarantee that many people do.
VoIP’s potential to deliver enhanced communication to the hospitality sector explains why there’s a high demand for VoIP services. Maintaining effective communication is number one. Guests and staff need to be connected. If you deploy a phone system from the 80s, you are doing a disservice to your guests.
Let’s look at some benefits VoIP brings to the hotel industry:
There is no doubt that one of the most prominent points for using VoIP is its low cost. By using VoIP as opposed to a traditional PBX system, VoIP will cost much less. Guests will no longer be surprised by a huge phone bill upon checking out. Using VoIP is convenient for hotel administrators and staff. You also won’t incur excessive fees, and it helps save time.
VoIP Hotel Phone Features
The Fanvil H5 VoIP hotel phone has all the bells and whistles you could ever imagine. It also looks fantastic, and it won’t break the bank.
VoIP services will undoubtedly improve your telecom with features such as call holding, call forwarding, music on hold, conference calls, and voicemail. Therefore, having a VoIP phone system is advantageous for any hotel and will attract more customers, especially from the business sector.
Did we mention these VoIP hotel phones have LCD screens? The screens are beautiful and fully customizable, so each phone has your logo front and center. You’ll also be able to see an extension directory, the weather, happy hour info, restaurant specials, etc. It’s the little things like this that get customers to stick with a brand. VoIP hotel phones look fantastic, and your customers will notice them.
The LCD screen on this VoIP hotel phone allows you to change the display to let guests know what’s happening in the hotel.
VoIP’s state-of-the-art features also reduce labor costs and increase productivity. Using VoIP hotel phones makes it easier to manage incoming calls. No call will go unanswered, even during off-hours. With capabilities like auto-attendant and voicemail, your guests will never get a busy signal.
Using VoIP hotel phones allows you to give your guests a customizable experience. Guests can easily access the front desk, housekeeping, and valet services. They can contact the property’s restaurants and any other department they may need assistance from as well. People love convenience. VoIP hotel phones offer your guests precisely that.
If your hotel, resort, motel, or even managed apartment complex is considering switching their hotel phones, don’t hesitate to contact Infinity DataTel. We’ll make sure our VoIP services are the right fit for you and your guests.