There’s a new remote monitoring management (RMM) platform out there (At least here with us!), and it’s called Datto. The Connecticut founded company has become one of the most popular platforms for IT Professionals and small and medium-sized businesses all over the United States. Datto RMM is a cybersecurity and backup suite that’s suited to every individual company’s needs. What’s more important is that they offer numerous tools to help managed service providers do more work to keep their company’s data safe.
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What is Datto Remote Monitoring Management?
Datto Remote Monitoring Management (RMM) offers a wide variety of remote services that IT companies can use to help protect their customers and minimize downtime. The complete Datto suite is a software interface that allows businesses to have continuity, auto task creation for project management, service desk ticketing, networking solutions, and much more.
Why Should You Use Datto RMM?
We use this platform for numerous reasons, with ease of use being one of them. You may want to use Datto for the fantastic options that they provide their users as well. This is an excellent platform for smaller and mid-range businesses, and they excel at data backups and keeping everyone’s data where it needs to be. Data is one of the most critical facets of any business, and you should be assured that your information is safe and secure at all times. Other benefits are:
The Interface
The interface, while working with Datto, is straightforward, clean, and sleek looking. Most people love how responsive everything is and how easy it is to navigate, and so do we! No matter what you’re using it for, Datto’s UI is exceptionally remarkable and unlike any other platform!
Datto not only looks good, but it’s easy to use as well!
As Fast as Lightning?
You can have high-speed backups. Many companies like to back up their systems to other cloud-based backup solutions, and this can cause a lot of friction, with constant downtimes due to waiting for the uploads and server response times. With Datto RMM, you can have seamless data transfers right to your backup server (like the ones we offer with our network management solutions) very quickly, with little to no downtime.
Automatically schedule backups and be prepared for anything.
Pricing is Reasonable
Some people think that Datto RMM is a little expensive, but it depends on what you’re looking for. If you want to get all of the features that they can put together, it’s more than worth it. As stated, this is not for personal applications but more directed towards businesses. And its management features are rock solid, making it even easier and more worth it, too!
It Helps Us Do Our Jobs Better
With Datto’s cloud backup, your data will be safe for decades to come.
Whether it’s just your PBX system or your entire office network, we’ve got you covered thanks to this fantastic software platform. The right VoIP and data management company needs to use this type of software to help do their jobs better. You’ll benefit because your office will now run like a well-oiled machine. Datto means more efficient work for you, minimizing wait times, and more! What’s even better? We can verify everything with static screenshots to ensure that you’re getting what you pay for.
Are There Any Negative Sides of Datto RMM?
Fortunately, there aren’t any for the companies that are using it with us. However, we still have to call their customer support in case of a disastrous emergency (which hasn’t happened yet!). The downside to this is that as the company has grown, many people complain that there are some issues with customer support. But once everything is figured out, it’s smooth sailing. This isn’t abnormal, and if you’ve ever tried calling any tech company that has grown quite large (try calling Microsoft and see what happens!), you’ll already know that this is a pretty common thing to get pat responses regularly until enough strings are pulled.
Our Final Thoughts
When it comes to a platform of management tools available, Datto RMM definitely takes the cake, devours it, and coughs it back up into even more of a masterpiece than it was initially! In a nutshell, it’s the best data management platform on the market! It’s no wonder why so many IT companies use it for their data-managed service solutions across the nation! We’ve recently begun to roll out Datto RMM installs for all of our clients, and they couldn’t be more pleased. If you’d like to bring Datto to your business or would like more information, please send us a message. We’d love to talk to you about how Datto can take your business to that next level.