PBX FEATURES – INTERNET PHONE SERVICE
PBX features offer the power of an enterprise-class, internet phone service without the cost and complexity of PBX hardware. You will be able to access your cloud system and manage remote teams from anywhere, as if they were in the same room.
Auto Attendant, Auto Receptionist
Every local or toll-free Infinity DataTel number includes Auto-Receptionist or Auto- Attendant, which greets and identifies callers and directs calls anywhere.
Role-Based Access Control Web Portal Management
Enable your admins to assign roles to users and grant permissions to access the VoIP phone system. Infinity DataTel gives you the flexibility to select or define roles to quicken the on-boarding process and enforce your company’s security policy.
User Templates
Create and apply batch configurations to multiple users at once—which saves time by reducing repetitive, manual tasks and streamlines your administrative routine.
Call Reports
Generate historical call analysis and trending metrics to gain insights into call usage and help improve your business, call center, or agents’ performance.
Music on Hold, Message on Hold
Keep callers entertained and informed with music and messages while they’re on hold.
Dial by Name Directory
Dial-by-Name Directory gives your business phone system the feel and functionality of a system run by a Fortune 500 company.
Call Monitoring, Call Coaching, Call Break-In
An effective business and training tool to improve employee performance and productivity. Authorized users can listen in on employee calls with clients to monitor the conversation, provide coaching, and facilitate discussion.
Global Office
Simplify the management of your cloud phone system across all your offices and locations.
Learn how our internet phone service can help drive results for your business – call us today!
Contact Infinity DataTel
Phone: (480) 493-5999
Address: 530 E McDowell Rd.
#107-431
Phoenix, AZ 85004
Email: sales@infinitydatatel.com
support@infinitydatatel.com
High-quality VoIP service doesn’t need to come with a high price. Infinity DataTel offers services that don’t break the bank every month. With expert service staff offering exceptional customer care, competitive pricing, and current technology, Infinity DataTel makes choosing a suitable service option right for you.
Voice over Internet Protocol is a cost-effective method of answering your phone needs. While phone companies often charge additional fees for services like multiple lines and call waiting, these features are generally included in the cost of using VoIP.
– Infinity DataTel has the technology and staff to allow your company to begin enjoying the benefits of VoIP service immediately. Ready to find out how we can help your company lower its monthly costs and improve phone service? Contact us now!