We’ll also take a look at what you need to do to succeed in the new technological rebirth to stay up to date? We’re doing this because everything is changing drastically – and we hope it’s for the better. By being up to speed on the latest VoIP, automation, mixed reality, and telecommuting trends, you’ll have a leg up on your competition. Couple this while having a managed service helping you, and you’ll be unstoppable!

Automation is Essential

Automation is here and it’s here to stay. Automation can save you time and money if used properly.

In the past, there have been numerous things that people like programmers and IT support technicians did to have automation in their endeavors; these days, it is a necessity for every business to start automating tasks. From Facebook Messenger chatbots that are entirely automated with every other social media platform. Even automated IT tasks for your business, such as remote backups can be automated. Hyper automation, however, takes the whole automation process to the next level. Using unique apps made for businesses in mind can help to automate multiple tasks on multiple platforms. Automation will even improve efficiency to passively help your business generate a return on investment and revenue increases.

MX – Multiple Experience Platforms

Remember the movie Lawnmower Man by Stephen King? Okay, so the year 2000 didn’t push a revolutionary upscale in virtual reality, but it’s starting to become more of a thing! More than anything, like all of the sci-fi movie effects show, mixed reality and augmented reality are beginning to make their move in today’s technology. Look at all of the touch screen things that have been developed already.

Virtual and augmented reality have really started to take off in the past two years. We are excited to see where they take us in the future!

What if you could control a holographic image? Or type a document and see it on a virtual screen? Or simply swipe the air to move between screens? If you’ve ever used a Vive, Occulus, or the PlayStation VR, you know developers are so close to making this a reality. If only I didn’t get motion sick after playing for ten minutes. Nonetheless, real-life VR may become a primary means of computing, and it’ll be neat and convenient!

Telecommuting is the New Attendance Record

It’s already jumped more than ten-fold since many schools are utilizing telecommuting for online classes due to our current predicament. Kids of all ages are telecommuting for core classes and even PE.

But how does telecommuting transfer to business? More than ever, though, there are more employees, entrepreneurs, and self-employed individuals forced to work at home. They are causing unprepared companies to scramble for telecommuting solutions. Some telecommuting platforms that businesses use are Zoom, Zoho, Teams, 3CX, and GoToMeeting. Some are more secure than others, while others offer more bells and whistles.

If you work from home you may be able to get by and working remotely definitely has its perks.

To determine which is the right remote solution for your business, you may want to look into having remote IT services and remote backups. Of course, there are a good handful of companies paying larger file backup organizations. But many of these businesses are finding more insecurities and data breaches happening to them. Hiring a local firm will benefit you much more in terms of dedication and up-time. You’ll also eliminate the customer service hassle; you’ll face from larger companies.

VocalTec Started a Bandwagon You Should Be On

Of course, we’re not saying that you’ll benefit by going through MagicJack, as they’re now one of the absolute worst companies out there for VoIP services. In the 1990s, VocalTec and Asterisk released their very first voice-over-internet protocol phone. At the start of the new millennium, many businesses started buying into this technology, from ISP’s, all the way to dedicated VoIP providers.

How can a VoIP phone system help boost your business?

This brought on the birth of dedicated VoIP business phone systems and PBX companies worldwide. One such company, Yealink, offers competitive phones for excellent prices for businesses providing the services. While national and global companies with “more extensive coverage” are well-known for having more downtime and lousy customer service, local companies are quite the opposite. Many local companies have taken heed to provide the best services for customers in their local areas. So they can maintain a constant connection with your business in case something comes up.

Boost Employee Happiness and Productivity

Automating tasks won’t just boost employee happiness; it’ll increase productivity.

Some tasks are monotonous and can easily be automated, producing the same or even better results. By automating mundane tasks, your employees are now free to work on more pressing issues. Automation helps employees because it can be used in a variety of situations and applications.  It also has the potential to assist in making correct decisions while focusing on the best outcome. Nobody likes busy work, am I right? By using the latest tech, you can eliminate busywork forever.

What Types of Technology Should We Use?

Even something simple, like providing new laptops, should boost employee happiness.

That depends on the industry more often than not. But something as simple as a laptop can be a good starting point. Some businesses tend to rely solely on paper, yet digitizing everything can make a huge impact. On top of that, using cloud software can boost productivity because employees can work remotely to get away from the office. Tech is becoming pivotal thanks to cloud systems because they are convenient, and they help you work from anywhere in the world with little to no restrictions.

Having a proper IT infrastructure and systems to allow the employees to work either in or out of the office will significantly improve their job performance. By using cloud computing, the company can safely store and access internet data and information from any computer anywhere in the world. Cloud technology enables companies to provide staff members with remote access and capabilities and the benefit of working from home. It is a cost-effective solution for many types of businesses and can be a critical element in your business continuity strategy.

Investing in Employees

Boosting employee happiness has significant effects on performance.

Tech can also be used to help employees gain knowledge and get them to the next level. Using virtual training makes it easy for them to learn new methods or rehash something they may have forgotten. Virtual training lets employees learn and train at their own pace without management breathing down their necks.

Even something as simple as a CRM can boost employee happiness because it makes it easy to calculate pricing while also making sure that they are not overworking on a project. All these little details and tech tools can make quite the difference, and they will undoubtedly bring positive results while boosting employee happiness.

Investing in tech to make sure your employees are happy is essential. In short, a happy team gives your business a competitive edge over any other company. Your business will be more credible, and your customers will notice. At Infinity DataTel, we offer solutions and consulting that will help increase employee happiness and enhance operational efficiency, boost customer satisfaction, and increase growth. Whether you’re searching for flaws in your systems or trying to update your software, we’re looking to help you expand.